Your Information With Us
Completely Secure — The 7abd Promise

1 Introduction

7abd (https://7abd.win) takes your privacy seriously. This privacy policy explains what information we collect, how we store it, what we use it for, and how we keep it secure.

By using the 7abd platform, you are considered to have accepted the terms of this privacy policy. Please read it carefully before registering.

This policy has been written with Bangladeshi users in mind, so you can easily understand what happens with your information.

2 What Information We Collect

To provide our services on 7abd, we collect two types of information — what you provide directly, and what is collected automatically as you use the platform.

We only collect information that is genuinely necessary to provide our services. No unnecessary data is requested.

3 How Your Information Is Used

7abd uses your information solely for the following purposes:

• Account management: For registration, login, password reset, and account verification.
• Payment Processing: To ensure deposits and withdrawals are processed correctly.
• Security Assurance: To prevent fraud, money laundering, and unauthorized account access.
• Service Improvement: To improve your experience and introduce new features.
• Legal obligations: To meet the requirements of licensing authorities and law enforcement agencies.
• Responsible Gaming: To support users who may be at risk of problem gambling.
• Customer Support: To resolve your issues quickly and effectively.
• Personalized Offers: To send you relevant promotions based on your preferences (with your consent).

4 Data Sharing Policy

7abd does not generally share your information with third parties. Exceptions apply only in the following limited circumstances:

• Payment Processors: Only the information necessary to process transactions with payment service providers such as Mobile Banking, Nagad, Rocket, and Upay.
• Legal obligations: In cases involving court orders, requests from government agencies, or investigations by law enforcement authorities.
• Fraud Prevention: Information on suspicious activity shared with anti-fraud networks in the gaming industry.
• Business Succession: In the event of a business acquisition or merger involving 7abd, this policy will continue to apply.

Any third parties with whom information is shared are contractually obligated to maintain the same standard of privacy protection.

5 Cookies & Tracking Technologies

The 7abd website and app use cookies and similar technologies. Cookies are small data files stored on your device.

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences, such as language selection.
• Analytics Cookies: To understand platform usage — these can be opted out of.

6 Data Protection Measures

7abd uses industry-leading technology to protect your information:

• For all data transmissions 256-bit TLS/SSL Encryption।
• Payment Data Stored Separately In an encrypted vault Reserved.
• Regular Security Penetration Testing।
• For server access Multi-Factor Authentication।
• Round-the-clock Intrusion Detection System Active.
• Strict for Staff Data Access Control Policy।

While no system is completely impenetrable, we continuously improve our security measures to ensure the highest level of protection.

7 Data Retention Period

7abd does not retain your information indefinitely. Retention periods vary depending on the type of data:

• Account information: For as long as your account is active, and for at least 5 years after closure (as required by law).
• Transaction Records: 7 years (in accordance with financial regulatory guidelines).
• KYC documents: 5 years after account closure.
• Logs & Technical Data: 12 months.
• Marketing Preferences: Until you opt out.

8 Your Data Rights

You have full control over your personal information on 7abd. You may submit any of the following requests at any time:

9 Protection of Minors' Information

7abd strictly prohibits registration by anyone under 18. We do not knowingly collect information from minors.

• Date of birth is verified at the time of registration.
• Age verification is completed through the KYC process.
• If any data belonging to a minor is collected inadvertently, it will be deleted immediately.
• If a guardian suspects any misuse, please notify us immediately — we will investigate and take appropriate action.

10 Privacy Policy Updates

7abd may update this privacy policy at any time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Notifications will be posted on the platform for any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not accept the changes, you may request to close your account.

11 Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us directly:

• Email: [email protected]
• Live Chat: Click the chat icon on the right side of the platform
• Response Time: Typically within 24–48 hours